Legal

Terms of Use

Effective date: July 27, 2026 · Last updated: September 25, 2026

1. Agreement to these terms

These Terms of Use ("Terms") are a binding agreement between FORA Field Solutions ("FORA," "we," "us") and the company or organization that registers for the Service ("Customer," "you"), on behalf of itself and the workers and supervisors it authorizes to access the Service ("Users"). By registering for, accessing, or using FORA (the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

A Customer is responsible for ensuring that every User it authorizes (whether by company login code or individual roster PIN) agrees to and complies with these Terms, and remains responsible for each User's acts and omissions in connection with the Service as if they were the Customer's own.

2. The Service

FORA is software that helps companies produce field safety paperwork, including Field Level Hazard Assessments (FLHAs), toolbox talks, equipment inspections (pre-trip and post-trip), near miss reports, incident reports, daily reports, monthly site inspections, time clock records, and custom forms and custom builds, using AI to draft suggested content based on a Customer's own uploaded standard operating procedures (SOPs) and the information a User provides by voice or text.

"Generated Content" means any hazard assessment, checklist, report, summary, form, record, or other document or content generated, drafted, scored, or suggested in whole or in part by the Service, whether or not it uses artificial intelligence to do so. This includes, without limitation, every document type named above and any custom form or custom build FORA creates for a Customer, regardless of its label, and regardless of whether that document type exists on the effective date of these Terms or is introduced afterward. Every reference to Generated Content in these Terms applies equally and without exception to each of those document types.

FORA does not submit, file, transmit, or otherwise report any Generated Content (including without limitation incident reports, near miss reports, or equipment inspection results) to any government agency, regulator, insurer, or other third party on the Customer's behalf. Generated Content is provided to the Customer for the Customer's own internal use and record-keeping. The Customer is solely responsible for determining whether any Generated Content, or the underlying event it describes, must be reported to a regulator, insurer, or other authority under applicable law, and for making any such report itself.

3. Generated Content is a draft, not a safety determination

Read this section carefully. All Generated Content is produced by an AI model or automated process and is provided as a drafting aid only. It is not a certification, safety engineering opinion, legal compliance determination, professional advice, or guarantee of completeness or accuracy, for any document type the Service produces, without exception. Generated Content can be incomplete, outdated, or wrong.

FORA is not a licensed safety consultant, engineer, insurer, or regulatory authority, and using the Service does not, by itself, satisfy any Customer's legal, regulatory, insurance, or occupational health and safety obligations.
Every piece of Generated Content must be reviewed, verified, and approved by a qualified, competent person at the Customer before it is relied upon or acted on in the field, with no exception for any document type, including equipment inspections, time clock records, or custom forms and builds.
The Customer, not FORA, remains solely responsible for identifying workplace hazards, determining adequate controls and PPE, maintaining and inspecting its equipment, complying with applicable occupational health and safety laws and regulations, and for the ultimate safety of its workers, contractors, and worksites.
FORA does not independently verify the accuracy or completeness of any SOP, equipment list, or other information a Customer uploads, and Generated Content is only as good as that underlying information.

FORA's learning feature (marketed as "the Brain") builds a profile for each Customer's account from that Customer's own uploaded SOPs, equipment list, and the substantive corrections its own supervisors make to Generated Content over time. It draws only on that Customer's own account data: it never draws on another Customer's data, and it never performs external or web-based research about the Customer or its industry. This profile can only ever shift emphasis and terminology in future Generated Content; it can never lower a risk rating, weaken a required control, or omit a required hazard category, regardless of the Customer's own usage history. A PDF snapshot of this profile is available to the Customer on request. The review-and-approval obligation stated above in this Section applies, without exception, to any Generated Content this profile influences.

4. Accounts, login codes, and roster access

The Customer is responsible for all activity that occurs under its company login code(s), individual roster PINs, and any master-code access granted for support purposes. FORA's own master-code and privileged access requires two-factor authentication in addition to a long, separately-secured code, and every use of it is logged.
The Customer must keep its login codes and roster confidential, promptly deactivate any worker or supervisor who should no longer have access, and notify FORA of any suspected unauthorized use.
FORA is not liable for any loss or damage arising from a Customer's failure to safeguard its login codes or roster.

5. Content ownership

"Customer Content" means the SOPs, equipment and site data, roster information, task descriptions, voice recordings, photos, and other content a Customer or its Users submit to the Service. As between FORA and the Customer, the Customer retains all ownership rights in its Customer Content. The Customer grants FORA a limited license to host, store, process, transmit, and display Customer Content (including sending relevant excerpts to third-party AI and infrastructure providers, as described in our Privacy Policy) solely as needed to provide and support the Service.

The Customer represents that it has the right to submit its Customer Content and that doing so does not violate any law or any third party's rights.

As between FORA and the Customer, the Customer also owns all Generated Content produced for its account: every FLHA, toolbox talk, equipment inspection, near miss report, incident report, daily report, monthly site inspection, time clock record, and custom form or custom build document the Service generates for it. FORA claims no ownership interest in Generated Content and will not use it for any purpose other than providing the Service to that Customer, except as described in our Privacy Policy. This ownership is limited to the specific documents generated for the Customer's account. It does not extend to the Service itself, which remains FORA's property as described in Section 6.

6. FORA's intellectual property

The Service, including its software and source code, user interface and design, underlying technology and infrastructure, AI prompts and workflows, document templates, and the FORA name, logo, and other branding, is and remains the exclusive property of FORA and its licensors. Except for the limited right to access and use the Service as permitted by these Terms, nothing in these Terms grants the Customer or any User any right, title, or interest in the Service, FORA's intellectual property, or any FORA trademark or branding, and the Customer will not copy, modify, reverse engineer, or create derivative works of the Service except as these Terms expressly allow. Nothing in this Section affects the Customer's ownership of Customer Content or Generated Content under Section 5.

7. Subscriptions, fees, and billing

The Service is priced as a recurring platform fee plus recurring fees for each optional module the Customer selects. Seat tiers, the platform fee, per-module fees, one-time setup fees, and per-item pricing for Custom Forms and Custom Builds are as described on our pricing page at the time of purchase. Some modules require another module to be active; where that applies it is stated on the pricing page.
Subscription payments are billed and processed through Stripe. By subscribing, you agree to Stripe's terms governing payment processing. Where we agree in writing, fees may instead be invoiced and paid by pre-authorized debit.
Payments made by credit or debit card are subject to a processing surcharge, disclosed on our pricing page and shown at checkout before payment. The surcharge does not apply to fees invoiced and paid by pre-authorized debit.
Fees are billed in advance on a recurring basis and are non-refundable except as required by law or as we otherwise agree in writing.
We may change our fees on renewal with reasonable advance notice. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fee.
The Customer's seat tier must match the number of active Users on the account. If active Users exceed the limit of the tier being paid for, we may require the Customer to move to the appropriate tier on reasonable notice.
We may suspend or terminate access for non-payment after reasonable notice.

8. Acceptable use

You agree not to, and not to permit any User to:

Use the Service for any unlawful purpose, or to store or transmit content that is unlawful, defamatory, or infringing;
Attempt to access another Customer's data, bypass access controls, or interfere with the Service's security;
Reverse engineer, decompile, or attempt to extract the underlying models, source code, or SOP data of another Customer;
Use the Service to generate content for, or on behalf of, any company other than the subscribing Customer without our consent;
Resell, sublicense, or provide the Service to third parties outside of your own organization's authorized Users.

9. Insurance

For as long as it uses the Service, the Customer must maintain, at its own expense, insurance appropriate to its industry and operations, including at minimum:

Commercial general liability insurance covering bodily injury, death, and property damage arising from its operations, in amounts consistent with standard industry practice for its trade and jurisdiction; and
Workers' compensation insurance, or the equivalent statutory coverage, for all of its own workers, as required by applicable law in each jurisdiction where it operates.

FORA is not an insurer and does not provide insurance of any kind. No Generated Content, including any hazard rating, risk level, compliance alert, or inspection result, constitutes a guarantee against loss, a substitute for the Customer's own insurance coverage, or a representation that the Customer's operations are insured or insurable. The Customer's own insurance, not FORA, is the Customer's primary protection against workplace loss, and the Customer will look first to its own insurance, and not to FORA, for any loss arising from its operations.

10. No employment relationship; assumption of risk

Nothing in these Terms creates an employment, agency, joint venture, partnership, or co-employer relationship between FORA and the Customer, or between FORA and any User, worker, or contractor of the Customer. Every User remains solely the employee, contractor, or agent of the Customer (or of a third party the Customer engages) and is never, for any purpose, an employee, contractor, or agent of FORA. Where permitted by applicable law, workers' compensation or equivalent statutory coverage carried by the Customer (not a claim against FORA) is the applicable remedy for a workplace injury to the Customer's own worker.

The Customer acknowledges that its industry and operations (including, where applicable, construction, excavation, and the operation of heavy equipment) carry inherent risks that exist independently of the Service and would exist whether or not the Customer used the Service. Use of the Service does not create, increase, transfer, or assume any of those risks on FORA's part, and does not change who is legally responsible for workplace safety, equipment condition, or regulatory compliance.

11. Disclaimer of warranties

THE SERVICE, INCLUDING ALL GENERATED CONTENT OF EVERY TYPE, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR TRADE USAGE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT GENERATED CONTENT WILL IDENTIFY EVERY HAZARD OR DEFECT; OR THAT USE OF THE SERVICE WILL SATISFY THE OCCUPATIONAL HEALTH AND SAFETY, INSURANCE, OR OTHER LEGAL REQUIREMENTS OF ANY PARTICULAR JURISDICTION.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTE, OR OTHERWISE, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE: FORA, ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE ABOVE, FORA IS NOT LIABLE FOR ANY WORKPLACE INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, EQUIPMENT FAILURE, REGULATORY FINE, INSURANCE COVERAGE DISPUTE OR DENIAL, OR OTHER LOSS ARISING FROM OR RELATED TO: (A) RELIANCE ON ANY GENERATED CONTENT, OF ANY TYPE, WITHOUT INDEPENDENT REVIEW AND APPROVAL BY A QUALIFIED PERSON; (B) INCOMPLETE, INACCURATE, OR OUTDATED SOPs, EQUIPMENT DATA, OR OTHER INFORMATION SUPPLIED BY THE CUSTOMER; OR (C) A CUSTOMER'S OR USER'S FAILURE TO COMPLY WITH APPLICABLE OCCUPATIONAL HEALTH AND SAFETY LAWS OR MAINTAIN ADEQUATE INSURANCE, REGARDLESS OF WHETHER THE SERVICE WAS USED IN CONNECTION WITH THE EVENT, AND REGARDLESS OF WHETHER THE CLAIM IS BROUGHT BY THE CUSTOMER DIRECTLY OR ARISES FROM A CLAIM BY A THIRD PARTY, INCLUDING A CUSTOMER'S WORKER, CONTRACTOR, OR INVITEE, AGAINST THE CUSTOMER OR AGAINST FORA.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID BY THE CUSTOMER TO FORA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you; in that case, liability is limited to the maximum extent permitted by law.

13. Indemnification

The Customer agrees to indemnify, defend, and hold harmless FORA and its affiliates, owners, officers, directors, employees, contractors, and agents (the "FORA Parties") from and against any and all third-party claims, demands, damages, losses, liabilities, and expenses (including reasonable legal fees), including, without limitation, those arising from bodily injury, death, or property damage, arising out of or related to: (a) the Customer's or its Users' use of the Service; (b) any workplace incident, injury, equipment failure, or regulatory action involving the Customer, regardless of whether the Service was used in connection with the underlying task; (c) Customer Content, including any SOPs or other information the Customer submits; (d) the Customer's failure to maintain the insurance required by Section 9; or (e) the Customer's or a User's breach of these Terms or violation of applicable law.

FORA may, at its own expense, participate in the defense of any indemnified claim with counsel of its own choosing. The Customer will not settle any such claim in a manner that admits fault on the part of, or imposes any obligation on, any FORA Party without that FORA Party's prior written consent.

14. Confidentiality

Each party will use the other's confidential information only to perform under these Terms and will protect it with the same degree of care it uses for its own confidential information, and no less than reasonable care. This does not limit FORA's ability to share Customer Content with its sub-processors as described in the Privacy Policy, which is necessary to provide the Service.

15. Term and termination

These Terms remain in effect for as long as the Customer maintains an active subscription.
The subscription is month to month. The Customer may cancel at any time, for any reason, with no cancellation fee and no minimum term. Cancellation takes effect at the end of the billing period already paid for, and the fees for that period are not refunded.
A Customer who cancels may later restart on the then-current pricing without paying the one-time setup fee again. We will retain a cancelled account for at least twelve months from the date of cancellation so that a Customer who shuts down seasonally can restart within that window, unless the Customer asks us to delete it sooner, after which the account may be deleted in accordance with our data retention practices. The set of modules on a restarted account need not match the set held before.
Either party may terminate for the other's material breach that remains uncured 30 days after written notice.
We may suspend or terminate access immediately for non-payment, suspected misuse, security risk, or violation of Section 8 (Acceptable Use).
On termination, the Customer's right to access the Service ends. We will make reasonable efforts to allow export of Customer Content and Generated Content for a limited period following termination, after which it may be deleted in accordance with our data retention practices.
Sections 3, 6, 7, 9, 10, 11, 12, 13, 14, 17, and 18 survive termination of these Terms for any reason, including any payment obligation accrued before termination.

16. Changes to the Service and these Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will update the "Last updated" date above and provide reasonable notice to Customers (for example, by email or in-app notice). Continued use of the Service after a change takes effect constitutes acceptance of the revised Terms.

17. Governing law and disputes

These Terms are governed by the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved exclusively in the courts located in Alberta, Canada, and each party consents to that jurisdiction and venue.

18. General

These Terms, together with our Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede any prior agreements on this subject.
These Terms do not create any right or benefit for any third party, including any User, worker, contractor, or insurer, who is not a party to these Terms, except that each FORA Party may enforce Section 13 (Indemnification) as an intended third-party beneficiary of that section.
Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, internet or infrastructure outages, or the acts or omissions of third-party service providers.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Neither party may assign these Terms without the other's consent, except that FORA may assign them in connection with a merger, acquisition, or sale of assets.
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

19. Contact us

Questions about these Terms can be sent to forafieldsolutions@gmail.com.