Legal

Terms of Use

Effective date: July 27, 2026 · Last updated: July 28, 2026

1. Agreement to these terms

These Terms of Use ("Terms") are a binding agreement between FORA Field Solutions ("FORA," "we," "us") and the company or organization that registers for the Service ("Customer," "you"), on behalf of itself and the workers, supervisors, and administrators it authorizes to access the Service ("Users"). By registering for, accessing, or using FORA (the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

A Customer is responsible for ensuring that every User it authorizes — whether by company login code or individual roster PIN — agrees to and complies with these Terms, and remains responsible for each User's acts and omissions in connection with the Service as if they were the Customer's own.

2. The Service

FORA is software that helps companies produce field safety paperwork — including Field Level Hazard Assessments (FLHAs), toolbox talks, equipment inspections (pre-trip and post-trip), near miss reports, incident reports, daily reports, monthly site inspections, time clock records, and admin-defined custom forms and custom builds — using AI to draft suggested content based on a Customer's own uploaded standard operating procedures (SOPs) and the information a User provides by voice or text.

"Generated Content" means any hazard assessment, checklist, report, summary, form, record, or other document or content generated, drafted, scored, or suggested in whole or in part by the Service — whether or not it uses artificial intelligence to do so. This includes, without limitation, every document type named above and any custom form or custom build FORA creates for a Customer, regardless of its label, and regardless of whether that document type exists on the effective date of these Terms or is introduced afterward. Every reference to Generated Content in these Terms applies equally and without exception to each of those document types.

3. Generated Content is a draft, not a safety determination

Read this section carefully. All Generated Content is produced by an AI model or automated process and is provided as a drafting aid only. It is not a certification, safety engineering opinion, legal compliance determination, professional advice, or guarantee of completeness or accuracy — for any document type the Service produces, without exception. Generated Content can be incomplete, outdated, or wrong.

FORA is not a licensed safety consultant, engineer, insurer, or regulatory authority, and using the Service does not, by itself, satisfy any Customer's legal, regulatory, insurance, or occupational health and safety obligations.
Every piece of Generated Content must be reviewed, verified, and approved by a qualified, competent person at the Customer before it is relied upon or acted on in the field — with no exception for any document type, including equipment inspections, time clock records, or custom forms and builds.
The Customer — not FORA — remains solely responsible for identifying workplace hazards, determining adequate controls and PPE, maintaining and inspecting its equipment, complying with applicable occupational health and safety laws and regulations, and for the ultimate safety of its workers, contractors, and worksites.
FORA does not independently verify the accuracy or completeness of any SOP, equipment list, or other information a Customer uploads, and Generated Content is only as good as that underlying information.

4. Accounts, login codes, and roster access

The Customer is responsible for all activity that occurs under its company login code(s), individual roster PINs, and any master-code access granted for support purposes.
The Customer must keep its login codes and roster confidential, promptly deactivate any worker or supervisor who should no longer have access, and notify FORA of any suspected unauthorized use.
FORA is not liable for any loss or damage arising from a Customer's failure to safeguard its login codes or roster.

5. Customer content

"Customer Content" means the SOPs, equipment and site data, roster information, task descriptions, voice recordings, photos, and other content a Customer or its Users submit to the Service. As between FORA and the Customer, the Customer retains all ownership rights in its Customer Content. The Customer grants FORA a limited license to host, store, process, transmit, and display Customer Content (including sending relevant excerpts to third-party AI and infrastructure providers, as described in our Privacy Policy) solely as needed to provide and support the Service.

The Customer represents that it has the right to submit its Customer Content and that doing so does not violate any law or any third party's rights.

6. Subscriptions, fees, and billing

Plan tiers (currently Basic and Advanced), monthly fees, one-time setup fees, and per-item pricing for Custom Forms and Custom Builds are as described on our pricing page at the time of purchase.
Subscription payments are billed and processed through Stripe. By subscribing, you agree to Stripe's terms governing payment processing.
Fees are billed in advance on a recurring basis and are non-refundable except as required by law or as we otherwise agree in writing.
We may change our fees on renewal with reasonable advance notice. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fee.
We may suspend or terminate access for non-payment after reasonable notice.

7. Acceptable use

You agree not to, and not to permit any User to:

Use the Service for any unlawful purpose, or to store or transmit content that is unlawful, defamatory, or infringing;
Attempt to access another Customer's data, bypass access controls, or interfere with the Service's security;
Reverse engineer, decompile, or attempt to extract the underlying models, source code, or SOP data of another Customer;
Use the Service to generate content for, or on behalf of, any company other than the subscribing Customer without our consent;
Resell, sublicense, or provide the Service to third parties outside of your own organization's authorized Users.

8. Insurance

For as long as it uses the Service, the Customer must maintain, at its own expense, insurance appropriate to its industry and operations, including at minimum:

Commercial general liability insurance covering bodily injury, death, and property damage arising from its operations, in amounts consistent with standard industry practice for its trade and jurisdiction; and
Workers' compensation insurance, or the equivalent statutory coverage, for all of its own workers, as required by applicable law in each jurisdiction where it operates.

FORA is not an insurer and does not provide insurance of any kind. No Generated Content — including any hazard rating, risk level, compliance alert, or inspection result — constitutes a guarantee against loss, a substitute for the Customer's own insurance coverage, or a representation that the Customer's operations are insured or insurable. The Customer's own insurance, not FORA, is the Customer's primary protection against workplace loss, and the Customer will look first to its own insurance, and not to FORA, for any loss arising from its operations.

9. No employment relationship; assumption of risk

Nothing in these Terms creates an employment, agency, joint venture, partnership, or co-employer relationship between FORA and the Customer, or between FORA and any User, worker, or contractor of the Customer. Every User remains solely the employee, contractor, or agent of the Customer (or of a third party the Customer engages) and is never, for any purpose, an employee, contractor, or agent of FORA. Where permitted by applicable law, workers' compensation or equivalent statutory coverage carried by the Customer — not a claim against FORA — is the applicable remedy for a workplace injury to the Customer's own worker.

The Customer acknowledges that its industry and operations (including, where applicable, construction, excavation, and the operation of heavy equipment) carry inherent risks that exist independently of the Service and would exist whether or not the Customer used the Service. Use of the Service does not create, increase, transfer, or assume any of those risks on FORA's part, and does not change who is legally responsible for workplace safety, equipment condition, or regulatory compliance.

10. Disclaimer of warranties

THE SERVICE, INCLUDING ALL GENERATED CONTENT OF EVERY TYPE, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR TRADE USAGE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT GENERATED CONTENT WILL IDENTIFY EVERY HAZARD OR DEFECT; OR THAT USE OF THE SERVICE WILL SATISFY THE OCCUPATIONAL HEALTH AND SAFETY, INSURANCE, OR OTHER LEGAL REQUIREMENTS OF ANY PARTICULAR JURISDICTION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND REGARDLESS OF THE THEORY OF LIABILITY — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTE, OR OTHERWISE, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE: FORA, ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE ABOVE, FORA IS NOT LIABLE FOR ANY WORKPLACE INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, EQUIPMENT FAILURE, REGULATORY FINE, INSURANCE COVERAGE DISPUTE OR DENIAL, OR OTHER LOSS ARISING FROM OR RELATED TO: (A) RELIANCE ON ANY GENERATED CONTENT, OF ANY TYPE, WITHOUT INDEPENDENT REVIEW AND APPROVAL BY A QUALIFIED PERSON; (B) INCOMPLETE, INACCURATE, OR OUTDATED SOPs, EQUIPMENT DATA, OR OTHER INFORMATION SUPPLIED BY THE CUSTOMER; OR (C) A CUSTOMER'S OR USER'S FAILURE TO COMPLY WITH APPLICABLE OCCUPATIONAL HEALTH AND SAFETY LAWS OR MAINTAIN ADEQUATE INSURANCE — REGARDLESS OF WHETHER THE SERVICE WAS USED IN CONNECTION WITH THE EVENT, AND REGARDLESS OF WHETHER THE CLAIM IS BROUGHT BY THE CUSTOMER DIRECTLY OR ARISES FROM A CLAIM BY A THIRD PARTY — INCLUDING A CUSTOMER'S WORKER, CONTRACTOR, OR INVITEE — AGAINST THE CUSTOMER OR AGAINST FORA.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID BY THE CUSTOMER TO FORA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you; in that case, liability is limited to the maximum extent permitted by law.

12. Indemnification

The Customer agrees to indemnify, defend, and hold harmless FORA and its affiliates, owners, officers, directors, employees, contractors, and agents (the "FORA Parties") from and against any and all third-party claims, demands, damages, losses, liabilities, and expenses (including reasonable legal fees) — including, without limitation, those arising from bodily injury, death, or property damage — arising out of or related to: (a) the Customer's or its Users' use of the Service; (b) any workplace incident, injury, equipment failure, or regulatory action involving the Customer, regardless of whether the Service was used in connection with the underlying task; (c) Customer Content, including any SOPs or other information the Customer submits; (d) the Customer's failure to maintain the insurance required by Section 8; or (e) the Customer's or a User's breach of these Terms or violation of applicable law.

FORA may, at its own expense, participate in the defense of any indemnified claim with counsel of its own choosing. The Customer will not settle any such claim in a manner that admits fault on the part of, or imposes any obligation on, any FORA Party without that FORA Party's prior written consent.

13. Confidentiality

Each party will use the other's confidential information only to perform under these Terms and will protect it with the same degree of care it uses for its own confidential information, and no less than reasonable care. This does not limit FORA's ability to share Customer Content with its sub-processors as described in the Privacy Policy, which is necessary to provide the Service.

14. Term and termination

These Terms remain in effect for as long as the Customer maintains an active subscription.
Either party may terminate for the other's material breach that remains uncured 30 days after written notice.
We may suspend or terminate access immediately for non-payment, suspected misuse, security risk, or violation of Section 7 (Acceptable Use).
On termination, the Customer's right to access the Service ends. We will make reasonable efforts to allow export of Customer Content for a limited period following termination, after which it may be deleted in accordance with our data retention practices.
Sections 3, 8, 9, 10, 11, 12, 13, 16, and 17 survive termination of these Terms for any reason.

15. Changes to the Service and these Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will update the "Last updated" date above and provide reasonable notice to Customers (for example, by email or in-app notice). Continued use of the Service after a change takes effect constitutes acceptance of the revised Terms.

16. Governing law and disputes

These Terms are governed by the laws of the Province of Alberta, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved exclusively in the courts located in Alberta, Canada, and each party consents to that jurisdiction and venue.

17. General

These Terms, together with our Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede any prior agreements on this subject.
These Terms do not create any right or benefit for any third party — including any User, worker, contractor, or insurer — who is not a party to these Terms, except that each FORA Party may enforce Section 12 (Indemnification) as an intended third-party beneficiary of that section.
Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, internet or infrastructure outages, or the acts or omissions of third-party service providers.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Neither party may assign these Terms without the other's consent, except that FORA may assign them in connection with a merger, acquisition, or sale of assets.
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

18. Contact us

Questions about these Terms can be sent to forafieldsolutions@gmail.com.